Unlimited Services recognizes that the best evidence of meeting and exceeding our customer’s expectations is their willingness to “recommend us”. We have made our customer’s willingness to “recommend us” a key element of our continuous improvement process, and the primary measure of our overall customer satisfaction.
We seek our customer’s recommendation and ideas for improvements on an ongoing basis. Recommendations and suggestions for improvement are formally recorded, tracked and acted upon. We have found there is tremendous benefit for our customers utilizing this process. It has allowed us to make quick and effective corrections to areas that we could perform better for our customers. Additionally, we have uncovered synergies in our partnerships with customers that can be further optimized for greater customer benefit.
Please review the comments below that many of our valued customers have shared with us. Then contact us and we can put you in direct contact with customers that you can speak with personally. The willingness of our customers to “recommend us” is the most valuable asset that we can create; we will do whatever it takes to earn your recommendation.
“Quality is superior, we rarely need re-work.”
“Their quality is always good and dependable.”
“Their efficiency and time to build prototypes is far superior.”
“We interact daily; they are a very responsive partner.”
“They really pay attention to details.”
“Great at responding when the supply chain becomes critical,
they’re the best at expediting material.”
“They also offer suggestions on our design, which is helpful.”
“We’re working together to create an electronic way of sharing
production information, which when we’re done, we’ll have a
leading edge process that will rival our competition.”
“They bend over backwards for us.”
“They actually have people in field selling and servicing their
accounts, this is rare compared to other harness shops.”